According to a new survey conducted by global information management specialist AIIM organisations, on average, manage at least two or more enterprise content (ECM), document (DM) and records (RM) management systems. Yet even with multiple systems in place, approximately half of enterprise content is still held in non-ECM/DM systems — and a troubling 82% of firms lack an enterprise wide ECM solution.
Doug Miles, Head of the market intelligence division at the member advisory organisation, speaks to EM360° about why this is an issue that should worry us all.
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