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Information Management

Jump in M&A spending in 2014 pushes Internet of Things deal-making past $14bn

Acquirers stepped up their activity in the Internet of Things (IoT) marketplace in 2014, spending approximately $14.3bn to acquire 60 companies in 2014 according to 451 Research.  That spending is almost eight times the total spent by acquirers prior to... »  read more

EXCLUSIVE FORRESTER INTERVIEW: Driving Customer Insight Through Big Data

The Customer Insight & Analytics editorial team recently sat down with Rusty Warner, Principal Analyst specialised in Customer Insight at Forrester. You might know Rusty, but if you don’t you’ll definitely know Forrester - and when it comes to customer... »  read more

CIOs will kill off chief digital officers in 2015, Forrester predicts

But if you are not up to the challenge, your organisation will find another CIO who is. CIOs will build their reputations as a digital innovation leader in 2015 and make chief digital officers unnecessary – or be replaced by a... »  read more

The “Knowledge Quotient” – How Leading Enterprises Are Getting Greater Value from Information Assets

IDC’s research report on knowledge workers and information findability is often quoted when people are trying to build the business case for information management initiatives. The 2009 study showed that the average knowledge worker spent almost 9 hours per week... »  read more

How to Create an Intelligent Assistant: Search Based Applications, Semantic Search, and Big Data – the Next Big Thing in KM

Intelligent assistants recognize what users are looking for; and provide precise and relevant answers. How do you go from the search system you have today, to one that serves as an intelligent assistant to customers, partners, and/or employees? To begin with, you... »  read more

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