During IBM?s Pulse conference, we attended a session where presenters from Isbank described how they accomplished an integration project to solve issues within its IT department, specifically to integrate and streamline processes between development and operations (DevOps). At first glance, their DevOps integration project seemed like a nuts-and-bolts kind of project – involving IT and development tool integration, process streamlining, and process integration. However, it became clear that the project ended up changing how the business recognized IT?s value. It resulted in a strategic change for IT – changing the value of IT to the business. In order to understand how they achieved these results, let?s take a closer look at their DevOps integration project.